Notes and @mentions

On Enterprise, you can leave notes on any article — private reminders for yourself or shared discussion with your team.

Adding a note

Open an article and scroll to the Notes section at the bottom of the panel. Type in Add a note… and select Post.

Choose the note's visibility with the Private / Team toggle:

Private — only you can see it.
Team — everyone on your team can see and reply. (If you're not in a team, the Team option is unavailable.)

Mentioning colleagues

Type @ and start typing a name to mention a teammate. You can only mention members of your team; picking them from the list notifies them via the notification bell. Mentions show in bold.

Replies and reactions

Team notes can be replied to — one level of replies (you reply to a note, not to a reply).
React to a team note with 👍 ❤️ ✅ or 👀.

Editing and deleting

You can Edit or Delete your own notes; edited notes show an "edited" marker.

Privacy

Private notes are yours alone — not even admins can see your private notes. Admins can remove team notes (for moderation) but never private ones.